BitLabs Technologies

Company Profile

BitLabs Technologies Limited

Registration details, capability statement and delivery record for BitLabs Technologies Limited, prepared for procurement and vendor due diligence.

01About

BitLabs Technologies was incorporated in 2022 and operates from Westlands, Nairobi. We build custom software that fits an organisation's existing operating model rather than requiring the organisation to change around the software.

Our mission, values and the way we run a project are on the about page. This page is the formal record.

02Statutory identity

Registration documents, tax compliance certificate and CR12 are supplied in full with any tender submission. If you need them ahead of that, ask and we will send them the same day.

Request the documents
03Services
  • Automation & AI

    Business process automation and applied AI: document processing, data classification, routing and report generation. We automate the high-volume steps in a process and leave judgement and exception handling with your team.

  • Websites & Online Platforms

    Customer portals, self-service platforms and public-facing systems built on React and Next.js, with the accessibility, performance and browser support that public-sector and regulated deployments require.

  • Mobile Apps

    Android and iOS applications from a single React Native codebase. Built for teams working away from an office: continued operation without connectivity, and clean reconciliation once the network returns.

  • Cloud & Hosting

    Deployment, monitoring, backup and disaster recovery on AWS and DigitalOcean, or on in-country infrastructure where data residency is a requirement. Ongoing maintenance under agreed response times.

  • Bulk SMS

    High-volume SMS for notifications, alerts and confirmations, integrated directly into your systems rather than operated as a separate tool. Includes delivery reporting and a per-message audit trail.

  • System Integrations

    Connecting ERP, CRM, payment channels and third-party services into a coherent landscape. REST and event-driven interfaces, with reconciliation and failure handling designed in from the start rather than retrofitted.

04Products

KegScan

Live in production

Industrial serial number recognition

An optical character recognition service that reads serial numbers stamped, etched or scratched into industrial assets, beginning with brewery kegs. It is delivered as an HTTP API that existing systems call directly, and as a browser scanner for phone cameras.

Three scan modes. Evaluate reads a serial and reports what it says. Verify matches a read against the asset serials a customer has registered. Enroll adds a new asset to that register.

Noisy reads are resolved against the customer's own register by approximate string matching at an edit distance of two, accepting a correction only where the match is unique.

Each customer's asset register is isolated. The recognition engine improves from de-identified reads across the service; identity data is never pooled between customers.

Access is by issued API key, stored only as a SHA-256 hash and revocable immediately. Usage is metered by prepaid credit, one credit per scan regardless of how many photographs are submitted.

439 automated tests. Merges to the main branch deploy through a pipeline that runs the suite, deploys, then verifies the running service.

Recognition accuracy has not yet been independently validated. A measurement programme against a stratified field-collected sample is in progress, and no accuracy figure is published until it completes. The service reads clean stamps reliably and is weaker on heavily damaged surfaces.

A demonstration is available on request.

05Delivered systems
  • Four-service backend platform

    Identity and access control, records management, notification delivery, and an administrative dashboard, deployed for a public-interest reporting programme.

  • AI-assisted software maintenance platform

    Workflow orchestration and a machine learning engine automating dependency, security and reliability maintenance across customer codebases, with an operations dashboard for fleet health and job execution.

  • Enterprise performance appraisal platform

    Multi-tenant appraisal and continuous feedback system with role-based access control, containerised deployment and managed database migrations.

  • Customer experience measurement platform

    A scoring engine converting structured field assessments into comparable outcome scores, validated against fixed reference cases so results are reproducible.

Corporate websites and landing pages delivered for clients in safety services, recruitment, design and manufacturing.

KegScan is the intellectual property of BitLabs Technologies Limited. Systems described under delivered systems were built for clients under contract. Client names and system detail are withheld under confidentiality obligations and are provided on request where the client permits.

06Contact