The client's keg distribution operation was running entirely on paper logbooks, spreadsheets, and phone calls. Tracking thousands of kegs across dozens of customers meant days of manual reconciliation every month, frequent balance disputes with no evidence to resolve them, and zero visibility into expiring stock or cross-customer returns. Kegs would go missing for months before anyone noticed, credit limits were enforced by memory, and market return approvals took days of back-and-forth phone calls.
We built a full-stack digital platform — backend API, web dashboard, and mobile app — to replace the entire manual workflow. Drivers scan kegs using OCR-powered camera recognition in the field. Every dispatch, collection, and return is recorded in an immutable ledger with full chain of custody. Managers approve market returns through a digital workflow and monitor real-time KPIs across nine specialized reports.
Monthly reconciliation went from days of manual counting to instant automated balance tracking — a 90% time reduction. Report generation dropped from hours of spreadsheet work to one-click dashboards. Balance disputes virtually disappeared thanks to a complete, timestamped audit trail for every keg movement. The client now has real-time visibility into inventory, credit risk, and expiry across their entire distribution network.